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Refund and Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are
not satisfied, we offer a refund or exchange within [number of days] days of receiving
your order. Please review our refund policy below:
Eligibility :
To be eligible for a refund or exchange, your item must be unused, in the same condition that you received it, and in the original packaging. You must also provide proof of purchase.
Refund Process :
To request a refund or exchange, please contact us at [Your Contact Information] with your order number and reason for the return. Our customer service team will guide you through the process and provide you with a return authorization number.
Return Shipping :
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refund Timeline :
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
Exchanges :
If you wish to exchange your item for a different size, color, or style, please indicate this in your return request. We will do our best to accommodate your request, subject to availability.
Damaged or Defective Items :
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.
Non-Returnable Items :
Some items are non-returnable, including gift cards and downloadable software products.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at [Your Contact Information]. We are here to help!
We reserve the right to refuse refunds or exchanges that do not meet our policy guidelines. Thank you for shopping with us, and we appreciate your understanding.